Politique de confidentialité

PRIVACY POLICY

Last updated: September 6, 2026

At BELORIA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase from our online store.

1. Information We Collect

When you visit our website or place an order, we may collect:

• First and last name

• Billing and shipping address

• Email address

• Phone number

• Payment and transaction information

• Order details and purchase history

• Information provided when contacting our customer service

• Technical information such as your IP address, browser type, device, and website activity

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders

• Process payments

• Deliver your purchases

• Send order confirmations and shipping updates

• Provide customer support

• Process returns and refunds

• Improve our website, products, and services

• Prevent fraud and unauthorized transactions

• Send marketing communications when you have given your consent

• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website are securely processed by third-party payment providers.

BELORIA does not directly store your complete payment card information.

Payment providers may collect and process your payment information in accordance with their own privacy policies and security procedures.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Remember your preferences

• Keep items in your shopping cart

• Understand how visitors use our website

• Analyze website performance

• Personalize content and advertising

• Measure the effectiveness of our marketing campaigns

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

5. Sharing Your Information

We may share certain personal information with trusted third-party service providers when necessary to operate our business, including:

• Payment providers

• Shipping and delivery companies

• Hosting and technical service providers

• Analytics services

• Advertising platforms

• Customer service providers

We only share information when necessary to provide our services, operate our business, comply with legal obligations, or protect our rights.

We do not sell your personal information to third parties.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain your personal information only for as long as necessary for the purposes described in this Privacy Policy, including processing orders, providing customer support, resolving disputes, and complying with our legal obligations.

8. Your Rights

Depending on applicable law, including the GDPR for customers in the European Union, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Request restriction of certain processing

• Object to certain processing activities

• Withdraw your consent where processing is based on consent

• Request a copy of your personal information

To exercise your rights, please contact us using the details below.

9. Marketing Communications

If you subscribe to our newsletter or consent to receive marketing communications, we may send you:

• New arrivals

• New collections

• Special offers

• Promotions

• BELORIA news

You can unsubscribe at any time by clicking the “Unsubscribe” link included in our marketing emails.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

BELORIA is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

11. Children's Privacy

Our website is not intended for individuals who are under the applicable legal age in their jurisdiction.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or applicable laws.

Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

BELORIA
📧 contact@beloria.com